Work Order Management

Work order creation

Eliminate paper job cards! ZORP Workflows automates service requests into digital work orders, compiling everything needed for the job— customer’s location, contact details, service details, inventory, duration, timings, and cost estimates, all tailored to your business/SOPs.

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Scheduling & Assignment

Deliver high quality services to your customers on time. Use ZORP Workflows to schedule work orders around customer time preferences and task updates.

Customize how you assign tasks, matching schedules, inventory, and team capacity with considerations for location and r

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Prioritization

Guarantee prompt service by prioritizing work orders with ZORP Workflow according to customer’s time preferences.

ZORP Alerts swiftly notify and escalate delays to the team, automatically updating customers about any delays.

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Pre-service Checklist

Ensure your team is equipped to provide an exceptional customer experience with ZORP App. Customize checklists and forms verifying inventory for the service, and direct them accurately to the customer's location using the in-app map.

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Work order Execution checklist

The ZORP App enables your team to provide exceptional on-site service at customer locations.

Customize your service protocals through checklists and forms, guaranteeing compliance with OTP verifications, images, customer signatures, time stamp, and map-based confirmations for thorough service execution.

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Real time Work order update

Receive live updates from the field. ZORP Tables and BI displays work order details and status in real time, recording all information gathered during execution.

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One App to execute multiple work orders

Your team can view and execute all assigned work orders in the ZORP App. Access relevant details and add notes to address any queries or concerns.

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On-Field Service Request

Make sure your field team is always prepared to handle additional service requests on-site. ZORP Apps offers customizable forms, checklists, approval workflows, and automation capabilities, ensuring efficient service request management in accordance with SOPs.

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ZORP communicates with 1000+ tools

Connect all your internal and external applications with ZORP to manage every part of your operations

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The EV market is new territory for operations. We looked at tons of tools out there, like Freshworks, Zoho, Salesforce, and Kapture. But I went all-in on ZORP, and here's why – it's super flexible, gets us going fast, and it's easy for anyone on the team to use right out of the gate.

Kaushal Atodaria

Product Manager: E-Pump Network

Instead of consolidating multiple excel files, we now have all our information on one platform, which helps us in efficiently tracking our operations.

Ankit Rathi

Business Head, Porter

Stop force-fitting your mission-control processes to standard solutions. Discover how.

What you get:

👉 Gain real time visibility and control

👉 Go live in weeks

👉 Customize to fit your ops

👉 Use only what you need, we do not disrupt your existing flows

What happens next?

1. We schedule a call as per your calendar

2. We discover what use cases ZORP can solve

3. We prepare a proposal

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