Process your customer orders accurately and on time

From managing orders to delivery, including returns, ZORP’s all in one order lifecycle management solution takes care of it for you.
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Loved by business teams at
Automatically receive orders from multiple sales channels - Marketplaces, website, mobile app, whatsapp and more.

Omnichannel Sales

Consolidate your orders from a range of channels — store, online or B2B orders.
ZORP natively integrates with your online point of sales (POS) channels including your website, Etsy, Amazon, Shopify, offline .
View all your orders centrally in ZORP Tables, detailing sales channel, order time, customer details, status, and payment, simplifying management.

Order Verification

ZORP Tables' automation ensures each order is checked against inventory levels, flagging those that can't be fulfilled due to shortages.
It immediately alerts the relevant team member for rapid resolution, while orders with sufficient stock proceed to fulfillment.
Track delivery and return status of each order in realtime.
Automatically get alerted when there's a fulfillment delay

Track Fulfilment Status

Stay updated on fulfilment status using ZORP Tables: track dispatch times, courier whereabouts, and expected delivery timelines.
ZORP Alerts keeps you informed about delays directly through Email, Slack, or WhatsApp, and automatically implements corrective actions to resolve it.

Returns Management

On returns, update status on ZORP Tables and mark weather it was a courier (RTO) or customer initiated returns.
With ZORP Ops App ensure the return task occurs accurately and timely.
Track delivery and return status of each order in realtime.
Perform quality checks at every step so the right inventory is processed.

Quality checks and restocking

Perform a quality check of the returned item. Based on the quality score approved items are restocked for sale across channels, or sorted into reject lots for further action.

Visibility over stock levels

Gain real time visibility over inventory levels and movements across all your warehouses with ZORP Tables. Effortlessly manage SKUs and ensure timely picking and packing of orders.
Stay ahead of stock shortages—ZORP Alerts promptly flags low stock and auto-generates purchase orders.
Track every single movement of goods from a single dashboard.
Plan your inventory through real time dashboard and reports

Inventory planning

With ZORP BI, leverage historical purchase data to predict upcoming demand for each SKU, enabling strategic inventory planning. Ensure your customers' preferred items are always in stock.

Fulfilment optimization

Discover your top-selling products, pinpoint customer shipping preferences, and analyze delivery timelines alongside business costs using ZORP BI insights.
Adjust warehouse stock levels and refine fulfillment strategies to align with customer trends, enhancing efficiency and satisfaction.
Optimize your fulfillment and inventory easily.

ZORP communicates with 1000+ tools

Connect all your internal and external applications with ZORP to manage every part of your operations

The EV market is new territory for operations. We looked at tons of tools out there, like Freshworks, Zoho, Salesforce, and Kapture. But I went all-in on ZORP, and here's why – it's super flexible, gets us going fast, and it's easy for anyone on the team to use right out of the gate.

Kaushal Atodaria
Product Manager: E-Pump Network
Porter - The largest intra city logistics company

Instead of consolidating multiple excel files, we now have all our information on one platform, which helps us in efficiently tracking our operations.

Zorp customer 3
Ankit Rathi
Business Head, Porter

Stop force-fitting your mission-control processes to standard solutions. Discover how.

What you get:

👉 Gain real time visibility and control
👉 Go live in weeks
👉 Customize to fit your ops
👉 Use only what you need, we do not disrupt your existing flows

What happens next?

1. We schedule a call as per your calendar
2. We discover what use cases ZORP can solve
3. We prepare a proposal

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