5 signs to know that your Mid level Operations Manager is not adding value
There are some signs to figure out whether your Ops Managers are doing their job. Here's a note on how to find them and why it's important
I’m sure you’ve seen freeloaders at your workplace. But how do you find those ones in your Operations org. This is important because, Operations is a network game. Breakages or misalignments in one area of your operations significantly affects other parts of your ops in ways that are not directly visible.
Here are 5 signs that your mid-level Ops manager is not adding value.
Ops managers need to be on high alert most of the time. Unfortunately, that’s what it takes in this business. When there are problems or when they have to do some tasks, they can’t wait for you to follow up on what’s happening or wait for the next sync up. If they do, you need to check the culture you’ve set or the person you’ve hired.
Often I see managers delegating looking at metrics/handling teams to the leads below them. The leads end up doing most of the work. This is a classic indicator of a freeloader. You can easily find them when they ask for a link to your main portal or the master dashboard.
The training process needs to be evaluated by managers at every level. All the way to head of Ops. Any manager who does not take training seriously is hardly a right fit in an org with critical operations.
Feel like your operations are one-of-a-kind and need a tailor-made solution? 🚀🛠️ Dive into our latest blog to discover why building a custom solution might be the key: My Operations Is Unique - I Have to Build This Myself. Unleash the potential of a solution as unique as your business!
This is probably the most important job of a manager. Ops has problems every single week. A key role of a good Ops manager is to put out fires and resolve issues. When your Operations manager is not involved in the process (may not be leading it), then you need to question their work.
A few more,
Just ask for the key metrics in your next sync up. You’ll know who’s doing what. I want to emphasize this because you are as strong as your weakest link. An org that constantly removes weakest links and adds new links will get stronger over a period of time.
As an Operations Manager, you want to elevate your team's processes by transitioning from relying on spreadsheets to adopting a more robust and professional tool like ZORP Tables. By bringing your entire team together on a unified platform, you can streamline operations, improve collaboration, and enhance overall efficiency.
